Key Features

• 12 hours of self-paced learning
• 10 end of chapter quizzes
• 2 sample test papers
• Exam fee included

Course description

What’s the focus of this course?

ITIL® SS training from Simplilearn, covering the risks and success factors of IT services, ensures that you clear the ITIL SS exam in the first attempt. The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification, which is also a part  of  the  ITIL Intermediate Lifecycle  stream,  and  one  of  the  modules  that  leads  to  the  ITIL  Expert Certificate in IT Service Management. The purpose of this training module is to impart, test, and validate the knowledge on ITSM strategies and best practices as documented in the ITIL Service Strategy publication.

The target audience 

ITIL SS certification is an essential requirement for professionals who need understanding of management-level concepts and core information of the supporting activities within service strategy. This certification is most suited for:

• Chief information officers (CIOs)/Chief technology officers (CTOs)
• Managers/ Team leaders/Service designers
• IT architects/ IT planners/ IT consultants/IT audit managers/ IT security managers
• ITSM trainers involved in the on-going management, co-ordination and integration of strategizing activities within the service lifecycle
• Individuals who require a deeper understanding of the ITIL service strategy stage of the ITIL service lifecycle and how activities in it may be implemented to enhance the quality of IT service management within an organization
• IT professionals working in roles associated with strategic planning, execution and control within a service-based business model, seeking an understanding of the concepts, processes, functions and activities involved in service strategy
• Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications
• Individuals seeking the ITIL Expert Certification in IT Service Management for which this qualification can be one of the prerequisite modules
• Individuals seeking progress toward the ITIL Master Certificate in IT Service Management for which the ITIL Expert is a prerequisite