It is an excellent place to work. If you can understand the vision n values of Mr Deepak Gupta, you will sync in well. Women r treated with utmost respect and all employees r treated as a family member.
I never felt like an employee during my stint at Heat.
Yes, there will be times wen volume is very high and you may have to strech or come early. There will be days wen u have to work extra hours or come on holidays (again, depends on the dept.). If this doesn't matter, then a great place to work.