Self-Paced Learning:

180 days of access to high-quality, self-paced learning content designed by industry experts

Key features:

• 9.5 hours of self-paced learning
• 10 end of chapter quizzes
• 2 sample test papers
• Exam fee included

What are the career benefits of this course?

• An ITIL® certifications helps IT professionals add weight to their profile, and typically 40% more compared to their non-certified peers. The ST module of the ITIL® Intermediate Level enables candidates to:
• Understand how to plan and manage the transition to using new or revised resources
• Understand and manage changes to IT services in line with business strategy and customer expectations
• Identify the role of service transition in flexible change management and improvement of service delivery
• The ITIL® Service Transition qualification demonstrates the IT professional’s understanding of how service transition can be applied to other stages of the IT Service lifecycle and have an impact on decisions taken during service strategy and service operations. According to recent surveys by payscale.com, the annual average salary of a certified professional in this field ranges from $72,000 to $150,000.

Who should take this course?

The ITIL® Intermediate Service Transition qualification is suited for areas such as Configuration Management or Change Management. In the organization, this qualification can be taken up by:

• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Service Designers
• IT Architects
• IT Planners
• IT Consultants
• IT Audit Managers
• IT Security Managers

It can also be taken by:

• ITSM® (IT Service Management) trainers,
• IT professionals associated with a service transition environment,
• ITIL® Foundation certified individuals wanting to advance to higher levels in ITIL®, and
• Individuals requiring an in-depth knowledge of ITIL® Service Transition phase as part of the ITIL® Service Lifecycle.

The ST module can be one of the prerequisites for the ITIL® Expert and Master Levels in IT Service Management.