Privacy & Policy
SHEROES.com is committed to protecting the privacy of users of the website. Your personal information is shared only as a part of the search process on the site. Wherever information is gathered you are made aware of the privacy practices we follow. Since SHEROES.com is committed to facilitating safe and trusted space for its users and provide a platform for peer-to-peer conversation and other related services, we do need to collect, process, maintain and distribute information submitted by you for this purpose. This information would include names and descriptions, email id , contact details, besides other relevant information, and will be used by SHEROES.com as a facilitator to connect users with companies and related stakeholders in different ways.
Personal Data That You Provide Through the Services: We collect Personal Data from you when you voluntarily provide such information, such as when you register for or use our Services. This information may include:
- Contact data, such as your first and last name, email and mailing addresses, and phone number.
- Profile data, such as your username and password that you may set to establish an online account with us, your photograph, interests, preferences and hobbies.
- Demographic information, such as your postal code, gender, and age.
- Your content, such as text, images, chat, audio, and video, along with the metadata associated with the files you upload.
- Education information, such as your college and year of graduation.
- Identity data, such as a national identification number (e.g., Aadhar, PAN), state and an image of the relevant identification card.
- Usage data, such as information about how you use the Services and interact with us and other users, including information associated with any content you upload to the websites or otherwise submit to us, and information you provide when you use any interactive features of the Services.
- Marketing data, such as your preferences for receiving communications from us, and details about how you engage with our communications.
- Financial data, such as financial account numbers, payment card information, details regarding payments you make through the Services, and your billing address.
- Transaction data, such as information about payments to and from you and other details of products or services you have purchased through the Services, if any.
Cookies and Other Information Collected by Automated Means: We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and activity occurring on or through the Services.
The information that may be automatically collected includes:
- Device data, such as your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID, Apple ID for Advertising, or other identifier that we may generate), browser type, screen resolution, IP address.
- Online activity data , such as the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Services, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access.
Our service providers and business partners may collect this type of information over time and across third-party websites and mobile applications.
On our webpages, this information is collected using cookies, browser web storage (also known as locally stored objects, or “LSOs”), Flash-based LSOs (also known as “Flash cookies”), web beacons, and similar technologies, and our emails may also contain web beacons. In our mobile application, we may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly through our mobile application.
A “cookie” is a piece of information that the computer that hosts our Services gives to your browser when you access the Services. Our cookies help provide additional functionality to the Services and help us analyze Services usage more accurately. For instance, our Services may set a cookie on your browser that allows you to access the Services without needing to remember and then enter a password more than once during a visit to the Services. Browser web storage or LSOs, are used for similar purposes as cookies. “Web beacons” are small, invisible graphic images that may be used on the Services or in emails relating to the Services to collect certain personally non-identifiable information and monitor user activity on the Services, such as to count visits, understand usage effectiveness and to tell if an email has been opened and acted upon or whether certain content was viewed. A SDK is third-party computer code that we may incorporate into our mobile applications that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising.
We may also use Flash LSO on our website to collect and store information about your use of our website. Unlike cookies, Flash LSOs cannot be removed or rejected via your browser settings. If you do not want Flash LSOs stored on your computer or mobile device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of Flash applications that we may use in connection with our website.
Information we obtain from Third Party Services:
One of the special features of the Service is that it allows you to enable various online third party services, such as Facebook, Twitter, YouTube, Instagram, Pinterest, Tumblr, and other social media and networking services and, payment service providers etc. (“Third Party Services”), to be directly integrated into your SHEROES experience. To take advantage of this feature, you must establish a connection between your SHEROES account and your account with the relevant Third Party Services. In some cases, you may be able to establish an account with SHEROES using your login credentials with a Third Party Service.
Information we obtain from other third parties:
We may receive personal information about you from third-party sources. For example, a business partner may share your contact information with us if you have expressed interest in learning specifically about our products or services, or the types of products or services we offer. We may obtain your personal information from other third parties, such as marketing partners, publicly-available sources and data providers.
Data About Others: Users of the Service may have the opportunity to refer friends or other contacts to us and share their contact information with us. Please do not refer someone to us or share their contact information with us unless you have their permission to do so.
Our Use of Your Personal Data and Other Information:
To operate the Services. We use your personal information to:
- provide, operate and improve the Services
- provide information about our products and services
- establish and maintain your user profile on the Services
- facilitate your to login to the Services via third-party identity and access management providers, such as whatsapp, Facebook and Google
- enable security features of the Service, such as by sending you security codes via email or SMS, and remembering devices from which you have previously logged in
- provide social features of the Service, such as by enabling users to establish connections with other users of the Services; enabling users to like, comment on, and share user content; and displaying certain user activity in an activity feed
- communicate with you about the Services, including by sending you announcements, updates, security alerts, and support and administrative messages
- communicate with you about events or contests in which you participate or can participate
- understand your needs and interests, and personalize your experience with the Services and our communications
- provide support and maintenance for the Services
- to respond to your requests, questions and feedback
Research and Development. We analyze use of the Services to analyze and improve the Services and to develop new products and services, including by studying user demographics and use of the Services.
Marketing. We may send you SHEROES related marketing communications as permitted by law. You can opt-out of our marketing and promotional communications as by writing to us on [email protected]
Advertising. We work with advertising partners to display online advertisements. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Services or your activity elsewhere online.
Compliance and Operations. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities; (b) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (c) enforce the terms and conditions that govern the Service; and (d) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
With your consent. In some cases we may specifically ask for your consent to collect, use or share your personal information, such as when required by law.
To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing or omitting information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes, including to analyze and improve the Services and promote our business.
Our Disclosure of Your Personal Data and Other Information:
- Third Party Services. If you have enabled features or functionality that connect the Services to a third-party platform or social media network (such as by logging in to the Services using Third Party Services, or otherwise linking your account with the Services to certain Third Party Services, we may disclose the personal information that you authorized us to share. We do not control the third party’s use of your personal information.
- Other Users of the Service and the Public. We may provide functionality that enables you to disclose personal information to other users of the Services or the public. For instance, you may be able to maintain a user profile with information about yourself that you can make available to other users or the public. You may also be able to submit content to the Services (such as comments, blogs, and photos), and we will display your username, and a link to your user profile along with the content you submit. If you include any Personal Data or other information in a product listing or any other content that you upload to the Services, we have the right to publish that listing and other content (including without limitation any Personal Data or other information including in the listing) in connection with the operation of the Service or any other products or services of SHEROES, or the promotion, advertising or marketing thereof (including publishing that listing and other content on the Internet or on Third Party Services such as Instagram, twitter, sharing it with blogs, etc.). Users have the ability as part of the Services to share your listings with others. We do not control how other users or third parties use any Personal Data that you make available to other users or the public.
- Professional Advisors: We may disclose your Personal Data with our financial, insurance, legal, accounting or other advisors that provide professional services to us, in connection with the professional services that they provide to us.
- Authorities and others: SHEROES may disclose your Personal Data to law enforcement, government authorities, and private parties if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of SHEROES or others, including by making and defending legal claims, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical, or illegal activity.
- With Your Consent: We may share your Personal Data if we have your consent.
Your Rights and Choices:
- Access or Update Your Information: If you have registered for an account with us, you may review and update certain Personal Data in your account profile by logging into the account.
Unless exempted by law, SHEROES will provide you with access to your personal information within SHEROES’s possession and control. SHEROES may request specific information from you to enable it to confirm your identity and right to access, as well as to search for and provide you with the personal information that SHEROES holds about you. ln some cases, SHEROES may not be able to provide access to your personal information. There are instances where applicable law or regulatory requirements allow or require SHEROES to refuse to provide some or all of the personal information that it holds about you. Additionally, your personal information may have been destroyed, erased or made anonymous in accordance with SHEROES's record retention obligations and practices. In the event SHEROES cannot provide you with access to your personal information, it will advise you of the reasons why the personal information cannot he provided and will provide the name, title and contact information of the individual who can discuss the reasons for the refusal. In some circumstances SHEROES may not agree with your request to change your personal information and will instead append an alternate text to the record in question. We will advise you when this occurs.
- Withdraw Consent: You may withdraw consent you have provided to us by contacting us on [email protected] . By withdrawing your consent, you acknowledge that you will not be able to use certain Services or access certain information.
- Opt out of marketing communications: You may opt out of marketing-related emails by emailing us on [email protected].You may continue to receive service-related and other non-marketing emails.
- Delete Your Account: You may request that we delete your account, and any information associated with your account, but please note that we may be required (by law or otherwise) to retain this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements).
- Targeted online advertising. Some of the business partners that collect information about users’ activities on or through the Services may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising. If you want to opt-out you can email us on [email protected].
In addition, your mobile device settings may provide functionality to limit our, or our partners’, ability to engage in ad tracking or targeted advertising using the Google Advertising ID or Apple ID for Advertising associated with your mobile device.
If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.
- Third Party Services: If you choose to connect to the Services via a third-party platform or social media network, you may have the ability to limit the information that we may obtain from the third-party when you first connect to the Services using the third-party’s authentication service or otherwise connect your account. Subsequently, you may be able to control your settings through the third-party’s platform or service..
SHEROES does not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Services. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, she should contact us on [email protected] . We will delete such information from our files as soon as reasonably practicable. We encourage parents with concerns to contact us.
Other Websites, Mobile Applications, and Services:
SHEROES employs organizational, technical and physical safeguards designed to protect your Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet, email or other electronic transmission is ever fully secure or error free, so you should take special care in deciding what information you send to us in this way.
Other Terms and Conditions:
Your access to and use of the Services is subject to the SHEROES Terms of Service, Community Guidelines and such other terms and conditions agreed upon between you and SHEROES while using the services.
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are provided below. You may contact the Grievance Officer to address any discrepancies and grievances you may have with respect to your Information with SHEROES. The Grievance Officer will redress your grievances expeditiously:
Name : Satyadeep Karnati (CTO)
Contact No : 9667128880
Email id : [email protected]
If you have unresolved concerns or complaints regarding the handling of your Personal Data, you have the right to complain to us on [email protected].